Being a leader in the floor care industry for almost a century is hard work. It takes dedication, long hours, commitment, and, most of all, PRIDE. At Clarke® , we take PRIDE in what we do and how we serve you. That’s why we introduced the PRIDE PROGRAM, the standard by which all other customer service programs are measured.

60-Day Satisfaction Guarantee
If a Clarke machine does not perform to our customer’s satisfaction due to a defect in mechanical design, workmanship or parts, the customer can return the machine to their original place of purchase for a complete refund.

New Product Registration
System Warranty registration is something that most customers never think twice about. We hope to change that. First, the product registration card is designed to allow the end user the opportunity to give us immediate feedback on the quality of our product - not to capture information for marketing efforts. Registering your product is easy and automatically enters you into a random quarterly drawing for a FREE upright vacuum. It only takes a few moments, so register today!

Quality Management System
Another component of the Pride program is our new Quality Management System. This system gives our customers the ability to communicate directly with our factory in Springdale, Arkansas. Customers can submit quality comments via e-mail directly to Clarke's Quality Control Department. Those comments are then assigned to a QC manager for review and then will contact the end user who submitted the comments within two (2) business days.